Global VAT Compliance
Enter your search term here...
New support ticket
Check ticket status
+31 70 308 3110
How do I access the new Mytaxflow?
How to get a password for the new Mytaxflow?
Validating your new Mytaxflow account.
How to login to your new Mytaxflow account?
How to reset your password?
View all 9
How does compliance work in general?
When should I do something?
What is a workflow?
How to provide sales data?
Providing info is handled by someone other than me, what do I do?
View all 14
How to add colleagues to Mytaxflow ?
How to view my company information?
How to change incorrect company details?
How to find companies, entities and CRD’s?
Looking up information
How to see company information?
How to see the status of my declarations ?
How does the dashboard work?
How to view my filed declarations and related files?
How to access 1.0 data in 2.0?
About the migration
Why are we migrating to a new version of Mytaxflow?
What is new?
Is the new Mytaxflow ready?
What if I don’t want to migrate?
How can I see the difference between the old and new version?
Security / AVG & GDPR
Who can access my information?
What information is stored?
Questions / Helpdesk
How can I ask questions to my account manager regarding compliance?
Who is my account manager?
My account manager in the new version of Mytaxflow is different from my current account manager
How can I ask questions about my VAT registrations in other countries?
What to do when questions I have that aren’t in the FAQ?
View all 7
Where can I find an overview of my registrations?
Where can I find confirmations of the approved documents during the registration process?
Who can I contact for further information regarding registration?
Where can I find more information to fill in the Country Questionnaire?
How does the registration process work in general?
View all 9
In what currency shall I pay the VAT amount? Where I can find the currency?
SEPA Direct Debit: What shall I do with the mandate that was provided by GVC?
VAT technical questions
I am using multiple VAT agents to handle my VAT return in different country, how can I make sure there is no double taxation? If there is double taxation, how can I correct it?
When intra-Community deliveries of goods are VAT 0 rated?
How reverse charge works on intra community acquisitions when transferring own goods?
What information must an invoice contain?
What fines and penalties are issued by the tax authorities for missed VAT returns or late payments?
View all 19
Registration related questions
What is the difference between German (DE) TAX ID, DE VAT number certificate, DE TAX certificate?
What are the reasons for VAT registration in a country?
What is the status of my registration? How long will the registration take?
Can I have multiple EORI numbers?
For PL registration and cancellation, where to sign in POA/ UPL1/fiscal rep agreement/OPL1?
View all 7
Deregistration and cancellation
When can I de-register my VAT number and when is my last VAT return?
What is CDS (Customs Declaration Service) system and do I need to enroll?
What is “Postponed Accounting for import VAT”?
Do I need to enroll to the CDS system even if I am under UK flat rate scheme?
OSS / IOSS
A company registered in Austria has sales in Austria Germany and Italy. How will the new EU VAT rules affect its B2Cs sales?
A company that uses the FBA PAN EU network for all EU sales, regarding ICS should it be filing its supply of goods to the PAN EU network?
Am I obligated to register my business for the OSS & IOSS?
Are sales from a store located in an EU member state to a customer located in the same state also to be reported within the framework of the OSS?
Are there any advantages and disadvantages of using the OSS?
View all 26
Amazon Communication FAQs
Amazon technical questions
Amazon issues invoices on my behalf, but I want to apply ship from rule. Can I apply the ship from rule and ask Amazon to correct the invoices?
What shall I do if my VAT ID is not accepted in the Amazon platform?
Is the Amazon Advertising invoice deductible?
What is Amazon Pan-EU program, how does it effect on my VAT obligation?
What logic is applied when calculating my VAT based on my Amazon sales?
View all 6
Getting started with us
Help Desk Software